Privacy Policy

Etudiantly ("we," "our," or "us") operates the student marketplace hub at https://etudiantly.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

We are committed to protecting the privacy of all users, particularly students across Europe. By using Etudiantly, you consent to the practices described in this policy.

2.1 Information You Provide

When you register, browse, or transact on Etudiantly, we may collect:

• Account Information: name, email address, password, and student verification details
• Profile Information: delivery addresses, phone numbers, and preferences
• Transaction Information: purchase history, payment confirmations (processed via Stripe), and order details
• Verification Information: student status evidence (kept private and used solely for eligibility verification)

2.2 Automatically Collected Information

When you access the Platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, interactions)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We work with Stripe for payment processing. Stripe may share transaction-related information with us as necessary to complete purchases and maintain order records.

We use collected information to:

• Process orders and facilitate transactions between buyers and verified partners
• Verify student eligibility for special pricing and solidarity offers
• Provide buyer protection and order tracking
• Communicate about orders, account updates, and Platform changes
• Improve and personalize your experience
• Comply with legal obligations

All payments on Etudiantly are processed through Stripe. We do not store full payment card details on our servers. Stripe's use of your information is governed by Stripe's Privacy Policy.

Transactions are processed in euros, and 3D Secure authentication may be required.

We do not sell your personal information. We may share data with:

• Verified Partners: to fulfill orders (limited to necessary delivery and order information)
• Service Providers: Stripe, delivery partners, and analytics providers
• Legal Authorities: when required by law or to protect our rights

Evidence provided for student verification is kept strictly confidential. It is used only to confirm eligibility for student offers and is not shared with partners or third parties beyond what is necessary for verification.

Under applicable European data protection laws (GDPR), you have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at privacy@etudiantly.com.

We use cookies to enhance your experience, analyze Platform usage, and support core functionality. You can control cookie preferences through your browser settings or through our cookie consent banner. See our Cookie Policy for details.

We retain personal data as long as necessary to provide services and comply with legal obligations. Transaction records are kept for accounting and legal compliance purposes.

We may update this Privacy Policy periodically. Significant changes will be notified via email or Platform notice.

For privacy-related questions: privacy@etudiantly.com