Balanced protection
Confidence on both sides of the transaction.
Buyers can raise documented concerns. Sellers can provide identity, shipping, delivery, and product evidence.
01
Purchase
Pay using the supported checkout
02
Payment secured
Funds follow the payment provider process
03
Tracked delivery
Shipping evidence attaches to the order
04
Inspection
Review within the stated period
05
Seller payout
Released according to order status
For buyers
Order tracking, an inspection window, evidence uploads, returns or refunds when applicable, and case updates.
For sellers
Identity verification support, shipping proof, tracked delivery, responses with evidence, and payout visibility.